Office Policies

Office Policies

Appointments

To ensure availability, please schedule your appointments as far in advance as possible. For new patients, please plan to log into our patient portal prior to your scheduled appointment to fill out the registration form. Dr. McClure sees new consultation patients in each of our three offices.

Cancellations

Dr. McClure sets aside 45 minutes to an hour for new cosmetic surgery consultation appointments. If you are unable to keep a consultation appointment, please let us know as early as possible so the time can be given to another patient. When you make an appointment our staff will ask for a phone number where you can be reached a few days prior to confirm the appointment. 

Fees

The $55 fee for Cosmetic consultations will be applied to your surgical fee, should you decide to proceed with surgery. This fee is also applied to BOTOX Cosmetic® or skin filler treatments. To reserve a surgical time, we ask for a $500 deposit, which is non-refundable if surgery is canceled within three weeks of the scheduled date. Exceptions are made for illness or family emergencies.

Billing & Payment

We accept Visa, MasterCard, Discover, and American Express. For insured patients, deductibles and co-payments are due at the time of visit. We ask for a deposit fee when a surgical date is scheduled. Full payment for surgical procedures is due prior to surgery. Financing options are also available.

Financing

Our friendly and professional staff at Napa Valley Plastic Surgery will be happy to privately discuss reasonable financing options for the procedure you desire.

Visa
Mastercard
American Express
Discover

For your convenience, we accept these major credit cards, personal checks, cashiers’ checks or cash.

As service to our patients, we provide a 6 months no point, no interest payment plan through Care Credit. For those who want to extend repayment longer than six months, Care Credit offers flexible extended payment plans. If you would like to learn more, please ask our staff or visit carecredit.com.